Pre-Orders
Pricing on pre-order products are indicative only and based on the Recommended Retail Price (RRP) we receive from our suppliers. Final pricing will be determined when products arrive at our suppliers but usually end up being being slightly less than the indicated RRP.
R/$ exchange rate and unforeseen shipping increases could affect final pricing.
Orders for pre-order products must be placed on or before the indicated "order by" date.
The price shown below the product is the 30% pre-order deposit which will be charged upon checkout. The final balance and shipping will only be charged once the product has arrived. Should Tabletop Guru or the supplier cancel a pre-order for any reason a full refund or store credit will be offered.
Pre-Order Cancellation Policy
By placing a pre-order with us, you agree to the following terms and conditions:
10% Cancellation Fee: All pre-orders are subject to a non-refundable 10% cancellation fee. This applies to any and all pre-orders canceled for any reason, including but not limited to change of mind, financial constraints, or delays in product availability.
No Exceptions: This fee will be deducted from the total refund amount, with no exceptions. Once a pre-order has been processed, it incurs administrative and processing costs that are not recoverable. Therefore, we cannot waive the cancellation fee under any circumstances.
Non-Negotiable: By confirming your pre-order, you acknowledge and accept that this policy is firm and non-negotiable.
Pre-Order Availability: We will notify you once your pre-ordered product arrives and is ready for shipment or collection. Please be aware that delays may occur due to unforeseen circumstances, such as shipping or production issues, but this does not constitute grounds for cancellation without incurring the fee.
We appreciate your understanding and support. Should you have any questions regarding this policy, please feel free to contact us before placing your pre-order.
No shipping will be charged when placing a pre-order! Shipping will only be charged once the product has arrived along with the final balance. Free shipping over R1,800 will still apply.
Pre-Orders: Step-by-step guide.
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Make sure the "Order By" date has not expired.
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Make sure to look at the RRP (Recommended Retail Price) in the heading and description, this is a fairly accurate estimate of the final price that you will be paying for the product but our price usually ends up being slightly lower.
- The price displayed below the product is a pre-order deposit of 30% that you will be charged on checkout.
- Once the product arrives with our suppliers we will invoice you the final price (see second bullet point), minus the 30% deposit already paid as well as shipping (where applicable).
- Final delivery date can't be guaranteed, it can take anywhere between 8-16 weeks and exceptionally even longer.
- ORDER BY - EXTENDED - these are products that we have secured some stock for and can keep pre-orders alive for as long as our pre-ordered stocks last. Keep in mind that stock will always be limited! We will only offer this on selected products!
